So we just had cable and internet installed, and the main cable box is working great. We later learned we needed the DTAs to get basic channels in other rooms, so we have two hooked up. Both are hooked up correctly (I would think, although there is a large possibility I messed something up) and both have the blinking green light on the DTA. Both screens say 'One moment please. Your service has been temporarily interrupted. It should be restored momentarily.' Meaning.it's time to activate the DTAs. Both channels and the switch on the back of the DTA are set to channel 3. I tried activating online multiple times.nothing just the steady blinking light and the interrupted service message. I tried activating using the automated voice activation.that also did not work. That put me through to a comcast representative who simply sent the signal again and said to call back if it didn't work after an hour. Which it didn't. I held down the INFO button and checked the DTA Activation status and it says 'activated'. So I'm at a bit of a loss, but also not very knowledgable on the subject. Anyone have any ideas? It is seen that with the passage of time, Comcast is succeeding greatly in providing great number of services to its users. Now recently they have introduced the. I bought a comcast cable box from ebay and when i connected to he tv nothin happend so i went to menu and it said to wait five minutes i waited but nothing. ![]() You could be having signal issues to the TV outlets that the DTA's are on. You could try and move one of the DTA's to the TV outlet that's working and try to activate it again. That will determine if the issue is signal related at the TV outlets that the DTA's are on. Unless you are handy and can check out your coax wiring in the house, and that the outlets are active and will pass the higher frequencies the digital channels are carried on, then a tech should be dispatached to find and fix the signal issue to those TV outlets. All splitters in the home must be rated 5-1000mhz for the DTA's to work. Wiring in older homes with RG59 coax have more loss, and depending on how the home is wired, might not be supplying enough signal to drive the DTA's. Homes that were wired for cable many years ago often have older splitters that only pass 400-500-600 mhz and will not work with modern digital cable systems. I just posted a thread this morning to a problem I am having with 1 Main Box and 5 DTA's. ![]() ![]() After reading this thread it has me thinking of what may be causing my own problem. My home was wired for cable when it was built back in 1985. I remember using RG-59 cable the cable of choice back then. When receiving my new DTA's a few weeks ago with the analog to digital change over I had one TV that was not getting all of the Limited Basic Channels. Could not understand being out of 6 TV's it was the only one not receiving all of the channels but it was the furthest away from the main line coming in and was part of the wiring to the 2nd floor of the house which supplied 3 TV's and my internet service. I was also having problems at times with my internet service and couldn't understand what was happening. Knowing some about electronics I went into the basement where the main cable came in. Saw the main cable was connected to a 6 way (5-500MHZ) splitter. Not having a 6 way splitter on hand that was of a bigger capacity I did have a 2 way splitter on hand that was 5-900 MHZ. What I did was screw in the main cable to this 2 way 5-900 Mhz splitter going to the cable on the 2nd floor and used the other side of the splitter to go back into the 6 way 5-500 Mhz splitter to feed the rest of the TV's in the house. Instantly the one TV on the 2nd floor the furthest away that I was having problems with started receiving all of the channels for Limited Basic just like the other TVs in the house. My internet service also stopped having any problems but I am still having problems associated with the upgrade I had done through Comcast spoken about in my new thread dated today 6/12 on this forum. Hoping someone will have some answers for me as I don't want to get into that problem in this thread. I don't like hyjacking someone elses thread. Fred, Your wiring needs a total going over, all the splitters need replacing, and most likely you need a drop amp installed to boost the signals to all those outlets. RG59 has more loss than RG6 on the higher frequencies digital signals use. Levels at each outlet should be -10 to +10 db for reliable service. The cable modem should be on it's own run from the first splitter off the ground block. Then the 2nd leg of the 2way gets amped and split off to all the TV outlets. This is just a start, it can be more complicated than this depending on how the house is wired and the level of the incoming signal. • • • • • Every digital cable box must be activated, or rather provisioned on the network, before it will allow you to see digital television. Even the digital cable box that that cable installer brings to your home is activated by the cable installer before the installer leaves your home. Most digital cable boxes that you can buy yourself also function as a DVR, whether it be a TiVo, DirecTV, Scientific Atlanta or Motorola digital cable box. Here we'll assume that you have TiVo, but the process to activate and provision your digital cable box is universal for all digital cable boxes and DVRs. Activate a Digital Cable Box Step Connect one end of a coaxial cable to the 'cable' RF connector on the back of the box. Connect the other end of the coaxial cable to the RF connector on the wall. Step Connect your HDMI, Component or RCA cables into the back of your digital cable box. Connect the other end of the cable to you television. Power up the television. Step Power up the digital cable box. When powering up for the first time, it can take as long as 15 minutes for the cycle to complete. Please be patient. Step Once the startup cycle has completed, you will see a message on your television screen that you must contact technical support at your cable company. Call technical support. Step Technical support will ask you to insert your CableCARD(s). Technical support will guide you to the menu to set up your CableCARD and provide them with the information to activate and provision your digital cable box on their network using your remote control. That information will include the CableCARD serial number, CableCARD MAC address and digital cable box MAC address. Step Restart your digital cable box. Enjoy your new digital cable box.
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