Hi i recently purchased a htc touch diamond.but i have a rather awful problem.the htc diamond is supposed to have a TOUCH FLO 3D screen by default but mine did not.on starting the cellphone initially it had a normal screen with windows menus.so does anybody know as to how i should activate this feature.i. Hi i recently purchased a htc touch diamond.but i have a rather awful problem.the htc diamond is supposed to have a TOUCH FLO 3D screen by default but mine did not.on starting the cellphone initially it had a normal screen with windows menus.so does anybody know as to how i should activate this feature.i cannot reset cause the contact information on the cell phone is invaluable.any sort of suggestio would be really welcome. My advice is a no longer effortless restart. I've got not got a sprint professional yet I even have had 2 HTCs sprint and Shadow and while ever there's a difficulty I do exactly a no longer effortless restart and return to production facility settings and each thing works advantageous. It incredibly is decrease than Assessories and sparkling storage. Yet earlier you do this you will possibly desire to get a micro SD and save each and every thing to the cardboard so which you do no longer unfastened it. I'm not sure effortless how you are able to save your contacts on a splash telephone except you are able to energetic sinc including your laptop, considering you haven't any longer any sim to save it to. • Tell us some more • Upload in progress • Upload failed. Please upload a file larger than 100 x 100 pixels • We are experiencing some problems, please try again. Disable HTC TouchFlo Plug-in on your Pocket PC (HTC Fuze/Touch Only). Configure your Device. Synchronize your Data using Beehive Mobile Client. Then Settings, and select Today. In the Items tab, scroll down the list of Today screen items, and clear the option TouchFlo 3D. Press OK, then return to the main screen. HTC Touch Pro User Guide - Sprint Support. Does turning off the 3d still leave me with a touchflo interface. Dumping touchflo? Are you looking to upgrade and activate your device? In Input options, disable the number of words to show in T9 for less mistakes when typing and thus faster entry. In the Weather Touchflo 3D tab, tap on the black background to the left of the title 'Weather' and then immediately to the right of the title, again in the black background to see a hidden Easter Egg where the. • You can only upload files of type PNG, JPG or JPEG. • You can only upload files of type 3GP, 3GPP, MP4, MOV, AVI, MPG, MPEG or RM. • You can only upload photos smaller than 5 MB. • You can only upload videos smaller than 600 MB. • You can only upload a photo (png, jpg, jpeg) or video (3gp, 3gpp, mp4, mov, avi, mpg, mpeg, rm). • You can only upload a photo or video. • Video should be smaller than 600 MB/5 minutes • Photo should be smaller than 5 MB •. Oracle® Beehive Registering and Configuring Mobile Devices Release 2 (2.0.1.7) E20324-01 July 2012 Document updated July, 2012 Oracle Beehive provides wireless access to your e-mail, calendar events, tasks, and contacts allowing you to stay connected to yo ur team directly from your phone wherever you go. The Oracle Beehive Mobile Communicator allows you to keep in touch using instant Messaging and search the directory for users directly from your iPhone, BlackBerry, or Windows Mobile phone. This help page provides information on how to register and configure your mobile device for use with Oracle Beehive. It lists the mobile platforms that are supported and the functionality available from each platform. Additional information about how to use your mobile device with Oracle Beehive is provided in the following Help documents: • Oracle Beehive Using Windows Mobile Device • Oracle Beehive Using iPhone or iPad • Oracle Beehive Using Blackberry. Apple iPhone and iPad Oracle Beehive Mobile services and client software in combination with Apple iPhone's strong support for industry standards gives users a rich out of the box experience. You can access the following from your iPhone or iPad: • Mobile Email using iPhone's native support for IMAP and SMTP. • Mobile Calendar using iPhone's native support for CalDAV. • Mobile Address Book using SyncML LITE third party client. • Mobile Tasks using iPhone's native support for CalDAV. • Mobile Instant Messaging using Oracle's Beehive Mobile Communicator. • Online Documents using WebDAV through the mobile Safari browser. • Mobile SMS Alerts. RIM Blackberry Oracle Beehive Mobile Client provides Blackberry users with wireless access to Oracle Beehive e-mail, and enables users to synchronize calendar, tasks, and contacts. The following Oracle Beehive functionality is available for Blackberry users. • Oracle Beehive Mobile Messaging provides true push mail experience and can be used to keep calendar, tasks, and contacts fully up-to-date. • Mobile Instant Messaging possible using Oracle's Beehive Mobile Communicator. • Online Documents accessible using WebDAV through the Blackberry mobile browser • Mobile SMS Alerts. Windows Mobile Professional (Pocket PC) and Standard (Smartphone) Oracle Beehive Mobile Client provides Windows Mobile Professional and Windows Mobile Smartphone users with wireless access to Oracle Beehive e-mail, and enables users to synchronize calendar, tasks, and contacts. The following Oracle Beehive functionality is available for Windows Mobile device users. • Oracle Beehive Mobile Outlook plug-in provides true push mail experience and can be used to keep calendar, tasks, and contacts fully up-to-date. • Mobile Instant Messaging possible using Oracle's Beehive Mobile Communicator. • Online Documents accessible using Mobile Explorer using WebDAV. • Mobile SMS Alerts. To start the registration of your mobile device • From your desktop browser, go to Oracle Beehive Central. Typically, the URL will follow this structure: or • On the Oracle Beehive Central main page, click Sign In. • Enter your username and password, and click Login. • On the Beehive Central home page, from the left menu, click Phone. • On the Phone page, under the Mobile tab, a table lists all registered devices. Click New to register your device. • On the Register New Device page, enter your phone number and enter the name of your device. • (Optional) If you want to receive SMS (text message) notifications on your device, check Enabled in the SMS Notification section (An SMS is a communication method for sending/receiving short text messages to/from mobile devices). If your device supports smart messages you can also check Supports Smart Messages. Note: Smart messaging allows your device to receive messages more efficiently. With smart messaging enabled (on a device that supports smart messaging), longer messages are split into multiple parts which can be reassembled into a single message upon receipt. If you receive blank messages after checking the Supports Smart Messages option, then your device does not support smart messaging, and the option should be disabled. • When finished, click Register. Your newly-added device appears in the list. The status is 'Pending' until you complete the registration from your device. Over-the-Air Configuration Using SMS This section describes how to register and configure your mobile device to connect to Oracle Beehive using Over-the-Air (OTA) provisioning using the Short Message Service (SMS) protocol. To configure your mobile device with OTA provisioning using SMS: • After registration, Oracle Beehive will send an SMS message to your mobile device. • From your device, open the SMS message and open the link provided which will start your device's Internet browser. • At the sign in screen, enter your username and password, and Login. • The Beehive Mobile screen appears. Depending on the type of mobile device you have registered the options presented to you on this screen will differ. To complete the configuration of your mobile device follow the steps listed for your device in the Configuring sections which follow. Over-the-Air Configuration without SMS This section describes how to configure your mobile device to connect to Oracle Beehive without using Short Message Service (SMS) protocol. To configure your mobile device for OTA provisioning without using SMS: • On your device, open your device's Internet browser. • Enter the Oracle Beehive URL that your system administrator has provided. Typically, the URL will follow this structure: or • At the sign in screen, enter your username and password, and Login. • Provide your mobile phone number (iPad users will be asked for a device name). • The Beehive Mobile screen appears. Depending on the type of mobile device you have registered the options presented to you on this screen will differ. To complete the configuration of your mobile device follow the steps listed for your device in the Configuring sections which follow. If you experience issues after registering and configuring your device, it may be related to a known limitation or unresolved issue. If you need to change your SMS notification settings after registering and configuring your device, see Enable/Disable SMS Notifications as described in. If you need instant access to your daily to-do's (such as your next meeting, tasks due, or last e-mail sent to you) without having to look it up, you can send a text message (SMS) to Beehive to request the information and get an immediate message back in response. Auto-Configure your Device When you register an iPhone or iPad, the Oracle Beehive Mobile Screen will show a confirmation that your device has been successfully registered and give you the option to download and Install the Oracle Beehive Mobile Communicator as well as the option to configure access to your Email and Calendar. To configure access to your Email and Calendar: • Tap the Download Profile button • Tap Install to install the Oracle Beehive profile • Tap Install Now • If your device has a 4 digit security passcode you will be prompted to enter the passcode • The profile will begin installation • You will need to enter your password when prompted for email (IMAP/SMTP) and then Tap the Next box in the upper right corner • This will need to be repeated for Calendar Access (CalDAV). • You will receive a prompt Profile Installed. You then need to tap Done in the upper right corner. • Return to Safari and tap the back arrow. To install the Beehive Mobile Communicator • Tap Oracle Beehive Communicator. • Tap the Install Application link. This will launch the App Store where you can download the Oracle Beehive Mobile Communicator application. • Tap the Free box, tap Install, and then enter your iTunes password. • Return to Safari to configure the Beehive Communicator. Tap Configure Application. • Enter your password and select OK. • Provisioning of the client will then be done. Manually Configure your Device If your administrator has not setup the ability to automatically configure your iPhone then when you register an iPhone or iPad, the Oracle Beehive Mobile Screen will show a confirmation that your device has been successfully registered but it will only give you the option to download and install the Oracle Beehive Mobile Communicator. To install it, refer to the previous section. This does not include the ability to upload a configuration file to configure access for your email or calendar. You need to setup the access manually. Set up E-Mail To configure your Apple iPhone to send and receive e-mail using Oracle Beehive: • Tap Settings. • Tap Add Account. • Enter your name, e-mail address, and a description of the Oracle Beehive e-mail account. • Enter your incoming mail server, user name, and password. Typically, your user name is your work e-mail address. If you do not know your incoming mail server, user name, or password, please contact your system administrator. • Enter your outgoing mail server, user name, and password. To review your e-mail settings: • Tap Settings. • Tap the description of your Oracle Beehive e-mail account. • Tap Advanced. Set Up Calendar This procedure configures the CalDAV-based Calendar application on your iPhone for use with Oracle Beehive. To configure your Apple iPhone to manage your Oracle Beehive calendar data: • Verify that your iPhone is running the 3.0 Software Update. • In Settings, tap Mail, Contacts, Calendars. • Tap Add Account. • Tap Add CalDAV Account. • In the Server field, enter the following URL: where: and are the host and port number of your Oracle Beehive server, and is your e-mail address. If you do not know your Oracle Beehive server host and port number, contact your system administrator. • Enter your user name and password, and a brief description for this calendar account. • Tap Next (in the upper-right corner) to verify the account. After completing these steps, you will see your Oracle Beehive personal calendar in the Calendar application. Set Up Address Book You can access your Oracle Beehive address book from your iPhone or iPad either by synchronizing your Microsoft Outlook contacts through iTunes, or by using a third party client such as SyncML LITE. To Synchronize Oracle Beehive Contacts on Microsoft Outlook and Apple iPhone or iPod touch Synchronization of contacts between Microsoft Office Outlook 2007 and your Apple iPhone or iPod touch requires Apple iTunes. You can configure which items are synchronized during a one-time set up process. After the initial setup, each time that you connect your iPhone or iPod touch to your computer, the changes made on your computer or device are synchronized. • Connect your iPhone or iPod touch to your computer. ITunes opens automatically when connected to your computer. • In iTunes, in the source list, under Devices, click the entry for your iPhone or iPod touch. • Click the Info tab. • Under Contacts, click Sync contacts from, and then click Outlook. • Do one of the following: • To synchronize all contacts, click All contacts. • To limit the contacts that are synchronized, click Selected groups, and then click the groups you want to synchronize. Note: For more information on using the Oracle Beehive Address Book on your iPhone or iPad, refer to the help document Using iPhone or iPad with Oracle Beehive. To Synchronize Oracle Beehive Contacts using SyncML LITE SyncML LITE for iOS brings SyncML standard based data synchronization to iOS devices. This allows mobile over-the-air (OTA) data synchronization with any compliant SyncML server such as Oracle Beehive. • Install the SyncML client: Access the ITunes store either from your device (iPhone, iPad, or iPod iTouch). Search for SyncML LITE and download the application. Start the installation. • Configure: Open the application and tap Preferences on the tab bar at the bottom of the screen. Enter the syncML server details. Input your details in the preferences form. Activating your Blackberry Before installing and configuring a Blackberry device, users must first activate their Blackberry with their organizations' Blackberry Enterprise Server (BES). To have your device activated you must send a request to your BES Administrator. Your request must include your Blackberry PIN. To find your Blackberry Pin: • On your device go to Options and select Status. • The status page lists your PIN, take note of it and include in your request that you send to your Administrator. • After your request is reviewed and approved you will receive an email with instructions on how to complete the activation. Avoiding access control issues Applications on the RIM BlackBerry operating system have built-in permissions. On some BlackBerry devices, an issue may occur in which an application is selected to start, but an access control exception appears preventing access to the application. This occurs in applications that are compiled with certain features which require permissions that it does not have. This does not affect all BlackBerry devices. The occurrence depends more on the mobile carrier, installation type, and previous settings. There is no “recommended” method for assigning permissions to an application. However, if you have not yet installed Oracle Beehive, follow the steps below to edit permissions on your device to avoid this issue. To avoid access control exceptions before installing Beehive: • From the Main Menu, select Options, Security Options, and then Application Permissions. • Press Menu, and select Edit Default Permissions. • Change the default settings to allow permissions. • Press Menu, and select Save. If you have already installed Oracle Beehive, and have encountered an exception, follow the steps below to troubleshoot the issue. To troubleshoot the access control exception if it occurs: • From the Main Menu, select Options, Security Options, and then Application Permissions. • Locate the application that has the exception. • Press Menu, then select Edit Permissions. • Change the default to allow permissions. • Press Menu, then select Save. Note: Before installing you must Activate your Blackberry with a Blackberry Enterprise Server, you should also take precautions to avoid access control issues. When you register a Blackberry device, the Oracle Beehive Mobile Screen will give you the option to download and Install the Oracle Beehive Mobile Client. • Select Oracle Beehive Mobile Client to start the download. • After the client has finished downloading, please review your user information: • Enter your user name. Unless your system administrator has said otherwise, your user name is your full e-mail address. • Enter a valid password. • The Oracle Beehive URL should already appear in the appropriate field. If it is not present, enter the URL provided by your system administrator. Typically, the URL will follow this structure: or • Select OK. • Choose applications to install from the list and select OK. This list should include: • Beehive Client • Beehive Messaging • Beehive Communicator • Select Yes to any prompts you receive during installation. • Following installation you will be asked to reboot your Blackberry. Note: When asked to reboot, it is recommended that you reboot right away so that the client can properly start. The Oracle Beehive Mobile Client should start automatically after the Blackberry restarts. Once Oracle Beehive Mobile Client starts, it will synchronize all Oracle Beehive data (e-mail, calendar, contacts, etc.) for the first time. When you start the Blackberry Messages, Calendar, Tasks, or Contacts applications, you will see entries appearing. Beehive Mobile Communicator starts up automatically following the restart as well. Disable HTC TouchFlo Plug-in on your Pocket PC (HTC Fuze/Touch Only) Before installing and configuring an HTC Fuze or HTC Touch device, users must disable the HTC TouchFlo plug-in to allow access to the system tray. This will also allow users to view and locate the Oracle Beehive Mobile Client's system tray icon. To disable the HTC TouchFlo plug-in: • Go to Start, then Settings, and select Today. • In the Items tab, scroll down the list of Today screen items, and clear the option TouchFlo 3D. • Press OK, then return to the main screen. Configure your Device When you register a Windows Mobile device, the Oracle Beehive Mobile Screen will give you the option to download and Install the Oracle Beehive Mobile Client. • Select Oracle Beehive Mobile Client to start the download. • After the client has finished downloading, please review your user information: • Enter your user name. Unless your system administrator has said otherwise, your user name is your full e-mail address. • Enter a valid password. • The Oracle Beehive URL should already appear in the appropriate field. If it is not present, enter the URL provided by your system administrator. Typically, the URL will follow this structure: or • Select OK. • Choose applications to install from the list and select OK. This list should include Oracle Beehive Mobile Mail, Oracle Beehive Mobile Organizer, and the Oracle Beehive Mobile Communicator. • Select Yes to any prompt you receive during installation. Synchronize your Data using Beehive Mobile Client Following installation, Oracle Beehive Mobile Client should start automatically and display the current working mode for Oracle Beehive. If the default working mode is Offline, select Menu, then Synchronize, then Done. Once Oracle Beehive Mobile Client starts, it will synchronize all Oracle Beehive data (e-mail, calendar, contacts, etc.) for the first time. When you start the Pocket Outlook Messaging application, you will see a new account called Beehive that contains all your data. Beehive Mobile Communicator starts up automatically following installation. A message appears alerting you that the 'Mobile Communicator is started'. Beehive Communicator also starts automatically whenever your device is turned on (though no message appears). Auto-Configure your Device When you register a Nokia Series 60 device, the Oracle Beehive Mobile Screen will ask you if you want to receive SMS messages to automatically configure your device to synchronize data and send and receive e-mail. • Select the link to start the auto-configure process. • Take note of the PIN that will get displayed. • Open the configuration SMS upon receipt, you will be asked to enter this PIN to verify the source of the SMS. • Once the PIN is verified your IMAP/SMTP (for access to email) and OMA DS (for synchronizing calendar, tasks, and contacts) settings will be automatically provisioned for you. Set up E-Mail You can configure your mobile device to send and receive e-mail using IMAP and SMTP. To configure your mobile device to use Oracle Beehive e-mail: • Select Messaging. • Select Options, then New Mailbox. • From the Mailbox type screen, select IMAP4 and select Next. • Enter your user name and select Next. Typically, your user name is your work e-mail address. If you do not know your user name, please contact your system administrator. • Enter your incoming mail server and select Next. • Enter your outgoing mail server and select Next. • From the Access Point in use screen, select an option: • Always ask: If an access point is in use, you are always asked whether you want to create a new access point. • Create new: If an access point is in use, a new access point is automatically created. • Select Next. • Enter a name for your mailbox and select OK. • Navigate back to your device's main screen and select Menu. • Select E-mail Settings, then Connection Settings. • Select Incoming Mail. • Enter your Oracle Beehive user name and password and scroll down. • Select SSL/TLS and set Port to Default. • Navigate to the Outgoing E-mail Settings menu and enter your e-mail address, user name, and password. • Select SSL/TLS and set Port to Default. • Return to the Oracle Beehive main menu and select Retrieval Settings. • Select All. • Return to the Messaging menu and open the Oracle Beehive account you have just created. You will be prompted to connect to your mailbox. Note: The location of the Remote Sync application differs depending on the Nokia model. Please consult your device's user guide if it is not available from the Connectivity folder. • Select New Sync Profile. • Enter a profile name and select Next. • Select 1.2 from the Server Version list and select Next. • Choose which item types you want to synchronize by selecting the appropriate check boxes. • If you have chosen to synchronize your contacts, enter./ contacts and select Next. • If you have chosen to synchronize your calendar, enter./ calendar and select Next. • If you have chosen to synchronize your notes, enter./ notes and select Next. • If the location of your Oracle Beehive data is not already provided, enter the location in the Host Address field using the following structure: http://:/mobilesync/server. Examples:./Calendar?/dr(-7,14): Synchronizes events and tasks seven days in the past to 14 days in the future../Calendar/Events?/dr(-30,60): Synchronizes events 30 days in the past to 60 days in the future../Calendar/Tasks?/dr(0,7): Synchronizes tasks from today to seven days in the future. Deleting Items Outside the Date Range Whenever you synchronize your mobile device, any events or tasks outside the specified date range of your device are archived on the server and deleted from the device by default. You can override this behavior by modifying your device settings. To control whether or not items outside your specified date range are deleted from your mobile device during synchronization: Append /deloutofrange( ) to the Calendar URI on your device. Entering FALSE for retains items outside your date range on your mobile device. Entering TRUE for deletes items outside your date range from your mobile device. You can have different settings for events and tasks. Examples:./Calendar/Tasks?/dr(-30,60)/deloutofrange(false): Synchronizes tasks 30 days in the past to 60 days in the future, but retains tasks outside this date range on your device../Calendar/Events?/dr(-30,60)/deloutofrange(true): Synchronizes events 30 days in the past to 60 days in the future, and deletes events outside this date range from your device. Transferring Declined Events to Your Mobile Device By default, Oracle Beehive does not transfer declined events to your mobile device during synchronization. However, you may want to view declined events on your device in case you decide to attend an event that you have previously declined. To transfer declined events to your mobile device: Append /refusedentries( ) to the Calendar URI on your device. Entering TRUE for synchronizes all events, including declined events, on your mobile device. Entering FALSE for synchronizes only accepted events and unconfirmed events on your mobile device. Examples:./Calendar?/refusedentries(true): Synchronizes all events (including declined events) and tasks../Calendar?/dr(-7,14)/refusedentries(true): Synchronizes all events (including declined events) and tasks seven days in the past and 14 days in the future../Calendar/Events?/refusedentries(false): Synchronizes only accepted events and unconfirmed events. Synchronizing Only Specific Categories of Contacts The customization option applies to your Contacts data store only. When you use Contacts synchronization, by default, all your contacts are synchronized. Occasionally, you may want to synchronize only contacts that fall in a specific category. Most mobile devices can set a 'Category' for each of the contacts and thus, group certain contacts into one category. Oracle Beehive also supports modifying your contacts on the server to be attached to a specific category (or they may not be in a specific category). You can also specify only certain categories which you want to be synchronized. This helps when you want to keep track of certain contacts, or optimize overall performance. Examples:./Contacts?/category(Business) In this case, only contacts in the 'Business' category will be synchronized../Contacts?/category(Work,Home) In this case, only contacts in both the 'Work' and 'Home' categories will be synchronized. Requiring Slow Synchronization to be Performed This customization option applies to all data stores, including your Contacts, Calendar events, and Tasks. At times, you may want to explicitly perform slow synchronization of your data. Specifying this parameter (valid for all synchronized items) will force a slow sync to be performed. However, you must remove the parameter immediately after your custom synchronization, or the slow sync will always be performed. To require slow synchronization to be performed: Append /slow (true) to the Datastore URI on your device. Examples:./Contacts?/slow(true)./Calendar/Events?/slow(true) Changing Conflict Resolutions Settings on Items This customization option applies to all data stores, including your Contacts, Calendar events, Tasks, and E-mail. By default, Oracle Beehive selects either the server or the client to dominate whenever there is a conflict during synchronization. For example, if both the server and client sides have the same item modified, the default may be that the server overwrites the item on the client. Thus, both sides will have the server item. However, you may want to explicitly set whether the client or the server should dominate. When set to the client, if the same situation occurs, then the client's version of the item will be applied to the server. Examples (for Calendar events):./Calendar/Events?/cr(Client) In this case, if there is a conflict, the mobile device's data will take precedence during calendar synchronization../Calendar/Events?/cr(Server) In this case, if there is a conflict, the server's data will take precedence during calendar synchronization. Setting Alarms This customization option applies to your Calendar events and Tasks data stores only. If you frequently synchronize your Calendar on your mobile device, you can enable or disable alarms (meeting and/or task reminders) to alert you when an important meeting approaches or a task is due. Note: Mobile Alarms settings in Oracle Beehive Central will only take effect after you have installed Oracle Beehive on your device, and only after your device is fully registered, and provisioned; and after you have successfully synchronized with the Oracle Beehive server at least once. Filtering Out Instant Message Contacts to be Synchronized By default, Oracle Beehive does not exclude Instant Message (IM) contacts. However, you can 'filter out' only the contacts you use most by creating a specific category for those contacts. When you configure your mobile device, you can then specify only that category to be synchronized. If you choose not filter out your contacts, all contacts will continue to be downloaded and synchronized to your mobile device. Troubleshooting and Limitations This section contains the following troubleshooting topics and limitations related to specific mobile devices, features, and functionality: • • • For issues related to your Windows Mobile device, refer also to the help document Oracle Beehive Using Windows Mobile Device. For issues related to your Apple iPhone mobile device, refer also to the help document Oracle Beehive Using iPhone or iPad. For issues related to your BlackBerry mobile device, also to the help document Oracle Beehive Using Blackberry. Why do my contacts in Beehive Communicator appear offline when they are actually online? This limitation impacts all mobile devices using Oracle Beehive Mobile Communicator (iPhone, BlackBerry, and Windows Mobile devices). Contacts you added in your desktop instant message application, who are actually online, may appear offline when accessed from your iPhone, BlackBerry, or Windows Mobile device. Thus, messages cannot be delivered to or received from 'offline' contacts. This is due to a configuration in the Beehive Mobile Instant Messaging (MIM) server which provides instant messaging functionality. The MIM server considers only instant messaging addresses of type 'BUSINESS_1'. Thus, when adding addresses, your administrator must ensure that users' instant message addresses are the 'BUSINESS_1' type. I'm using another SSL Port setting. Why won't Oracle Beehive provision my Nokia device? Oracle Beehive cannot automatically provision Nokia devices if the SSL ports for the IMAP (port 993) and SMTP (port 465) services are non-standard, that is, if the SSL ports for these services are different than the expected default settings. To resolve this issue on Nokia devices, complete the following steps: • Configure the device's IMAP setting by navigating through the following menu options: Mailbox, Options, E-mail settings, Connection Settings, Incoming E-mail, and select Security (Ports). • In the Security (Ports) screen, select SSL/TLS and enter the number of the non-standard port for your deployment. • Configure the device's SMTP setting by navigating through the following menu options: Mailbox, Options, E-mail settings, Connection Settings, Outgoing E-mail, and select Security (Ports). • In the Security (Ports) screen, select SSL/TLS and enter the number of the non-standard port for your deployment. Why doesn't the Map function work on my BlackBerry? If you do not get a response, or see an error message 'Maps has been disabled', when attempting to locate an address, BlackBerry's Map application has either been disabled, or is not currently installed on your device. This occurs if you selected the 'View Map' menu option and were not able to map the geographical location of a another user's street address. To resolve the issue, ensure you have the Map application present, and enabled on your device. If you have the Map application installed on your BlackBerry device, but still see the error message, this may be caused by your network carrier disabling the application due to infrequent use of the Map functionality. Refer to your device documentation or contact your network carrier for more information. Nokia N97 Devices on Vodafone Network Unable to Access Beehive Server Using Default Access Point Bug 9061552. The mobile browser for Nokia N97 devices operating on the UK Vodafone network are not able to connect to the Beehive mobile device management (mobiledm) server, preventing registration and provisioning. As a workaround, change the access point setting in your Nokia N97 device browser (from 'WAP') to 'Internet.' The setting is located in the Mobile browser under Options, Settings, General and by selecting Access Point. Documentation Accessibility For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website. Access to Oracle Support Oracle customers have access to electronic support through My Oracle Support. For information, visit or visit if you are hearing impaired. Oracle Beehive Registering and Configuring Mobile Devices, Release 2 (2.0.1.7) E20324-01 Copyright © 2008, 2012, Oracle and/or its affiliates. All rights reserved. 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